Booking Help

Amending a Booking

• I would like to add an additional ticket/s to my existing order?
• Can I add/remove tickets to my order?
• Can I cancel my booking?
• Can I make a provisional booking?
• Can I change the name on my booking?

Online Booking Help

• What payment cards do you accept for an online booking?
• What is the difference between reserved tickets and unreserved tickets?
• How do I buy a ticket?
• Why do I need to book a date and time for my visit?

Tickets & Confirmations

• If I have purchased tickets for someone else, how do they collect their tickets?
• Do I need to print off my email confirmation?
• I have not received my ticket email confirmation, what should I do?
• I have lost my booking confirmation number?