Can I change the date or time of my booking?

Yes! If your plans change, you may be able to modify your visit date and time within 12 months of your original purchase.

To make changes:

1. Log in to the My Account Portal using your order number and email address (or click the link in your confirmation email).
2. Select the 'Booking Portal' link.
3. Click 'Modify' next to the ticket you'd like to update.
4. The portal will show available dates for your ticket type and how many times it can be changed.

⚠️ If you experience any issues while modifying your booking, please fill out our online support form and a member of our team will be happy to assist you.